customer testimonials

When making design changes, ARRK incorporated various requests from our side and proposed ideas that leveraged ARRK’s unique insights. Additionally, ARRK’s quick responses and reactions throughout the process were highly reliable and appreciated.​

Being able to achieve rapid product development within short timelines, something that other companies cannot easily accomplish, has been a tremendous help to us. Each member of the design team at ARRK is confident in the projects produced by your company, and ARRK is recognized as a reliable partner.

Amidst our company's insufficient resources, we greatly appreciate the detailed support led by our dedicated sales representative. We feel the value provided goes beyond the costs in the quotations we receive, and we look forward to continued cooperation. The open and honest communication, where challenges, requests, and situations are conveyed succinctly and impartially from both sides, allows for efficient interactions without the need for guesswork. Above all, it instills confidence in our conversations and provides a sense of security.

We rely heavily on your consistent support in design, analysis, and prototyping, which allows us to have confidence in our projects.

Consideration of how the product is used and made, with information like "this part should be made this way, so please pay attention to this point," coming up from the estimation stage, provides confidence in the final product's quality

In terms of confidentiality measures, ARKK has advanced security protocols in place, including card-based access control, a ban on bringing mobile phones into secure areas, disabling camera functions on employees' phones, and clear zoning of work areas. These measures are more advanced compared to other companies in the same industry, providing a sense of security when placing orders.

While other companies were hesitant in response to our requests, ARRK willingly embraced the risks and became a significant driving force in achieving project completion together. Our requests often came with unclear aspects, concerns, changes, or even project cancellations, but ARRK consistently took a positive approach in guiding us forward. This attitude has instilled in us a sense of trust and reassurance, and we are grateful for it.

There is a sense of security knowing that if we encounter any challenges during development, ARRK will do their best to help us find a solution.

Even when our communication about the desired quality may be lacking, your team has the ability to grasp our intentions subtly and explain concerns, often including details about the component structure. This has been immensely helpful to us.

Whenever there are uncertainties regarding our requirements, we receive prompt clarification and feedback, which is then swiftly incorporated into the specifications. Thanks to this fast and appropriate response, we appreciate that the final outcome consistently aligns with our requirements.