customer testimonials

Amidst our company's insufficient resources, we greatly appreciate the detailed support led by our dedicated sales representative. We feel the value provided goes beyond the costs in the quotations we receive, and we look forward to continued cooperation. The open and honest communication, where challenges, requests, and situations are conveyed succinctly and impartially from both sides, allows for efficient interactions without the need for guesswork. Above all, it instills confidence in our conversations and provides a sense of security.

ARKK's strength lies in its ability to provide a wide range of services, from design to prototyping and small-scale production. Compared to other companies, ARKK excels in balancing cost, quality, and delivery, which gives us confidence in our business relationship.

Even when our communication about the desired quality may be lacking, your team has the ability to grasp our intentions subtly and explain concerns, often including details about the component structure. This has been immensely helpful to us.

We rely heavily on your consistent support in design, analysis, and prototyping, which allows us to have confidence in our projects.

You have a good understanding of our products, design techniques, and manufacturing schedules, which has been extremely helpful to us on a regular basis.

In terms of confidentiality measures, ARKK has advanced security protocols in place, including card-based access control, a ban on bringing mobile phones into secure areas, disabling camera functions on employees' phones, and clear zoning of work areas. These measures are more advanced compared to other companies in the same industry, providing a sense of security when placing orders.

There is a sense of security knowing that if we encounter any challenges during development, ARRK will do their best to help us find a solution.

We have often found solace in the responsiveness and knowledge of your sales team. The models produced by your company have received high praise even in our major internal meetings, greatly contributing to the progress of our projects. For companies like ours, involved in the creation of physical products, there are inevitably areas where we lack sufficient expertise. Your support has been instrumental in filling these knowledge gaps.

When making design changes, ARRK incorporated various requests from our side and proposed ideas that leveraged ARRK’s unique insights. Additionally, ARRK’s quick responses and reactions throughout the process were highly reliable and appreciated.​

Whenever there are uncertainties regarding our requirements, we receive prompt clarification and feedback, which is then swiftly incorporated into the specifications. Thanks to this fast and appropriate response, we appreciate that the final outcome consistently aligns with our requirements.